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*Update* On Here's a Little Story About DirecTV

Saturday, August 15, 2009 3 Post-It Notes

Some of you may remember my horror story I had with DirecTV. If not here is a recap:
http://southernbellaswaystosave.blogspot.com/2009/07/heres-little-story-about-directtv.html

*Update* They put exactly $187.63 back into our account. They still state they cannot help us with the overdraft fees their unauthorized charge made. We have talked to them via phone and email numerous times and every time it is a different answer. I submitted complaints with both the FTC and the BBB for shade business practices. The thing that gets me is we were customers for over 5 years and never had any problems with them until now. They still have no signed contract from us. We also found out there is a class action suit against DirecTV due to this exact thing happening to NUMEROUS ppl. However I am done. I had hoped in the end DirecTV would do the right thing, but I have other things I need to focus on. So if you have DirecTV PLEASE take my story as a warning and be careful.

3 Post-It Notes »

  • The Oklahoma Guerra's said:  

    Go with Dish! ha my hubby works for them and we love the service. they are cheaper than direct tv and better service.

  • tuliplvr said:  

    I will not do any business with them because of what they did to you. They are dishonest.